Privacy Policy for The The Pantry Loyalty App
Effective Date: 20/02/23
This Privacy Policy describes how The The Pantry ("the resturant," "we," or "us") collects, uses, and protects the personal information you provide when using the resturant Loyalty App ("the App"). We are committed to protecting your privacy and ensuring the security of your personal information. By using the App, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Information We Collect
1.1 Personal Information: When you use the App, we may collect the following personal information from you:
Phone Number: We collect your phone number for the purpose of creating and verifying your account, as well as facilitating login to the App.
Email Address: We collect your email address to create and verify your account, as well as to send you account-related notifications and promotional offers.
1.2 Push Notifications and SMS Text Messages: By using the App, you agree to receive push notifications and SMS text messages from the resturant. These notifications may include updates about your loyalty account, special promotions, and other relevant information related to the resturant and its services.
Use of Information
2.1 Account Management: We use the phone number and email address you provide for account creation, authentication, and account recovery purposes.
2.2 Loyalty Program: The phone number and email address are also used to track your purchases and participation in the resturant's loyalty program, enabling us to reward your loyalty with offers and promotions.
2.3 Communication: We may use your email address and phone number to send you transactional notifications, such as order confirmations and loyalty program updates. Additionally, we may send you promotional communications related to the resturant, including exclusive offers and discounts.
Data Sharing and Disclosure
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating the App, managing the loyalty program, and delivering push notifications and SMS text messages on our behalf. These providers are contractually obligated to maintain the confidentiality and security of your information.
3.2 Legal Requirements: We may disclose your personal information if required by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations.
Data Retention
4.1 Retention Period: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Opt-Out
5.1 Push Notifications and SMS: You have the option to opt-out of receiving push notifications and SMS text messages from the resturant. You can adjust your notification preferences in the App settings or by contacting us directly.
Data Security
6.1 Security Measures: We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
7.1 Age Restrictions: The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly delete it.
Changes to this Privacy Policy
8.1 Updates: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy within the App. Your continued use of the App following the posting of changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
9.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Rob's Ranch
c/o Smart Loyalty
Dublin
privacy@smartloyalty.ie
We appreciate your trust in us and are committed to addressing any privacy-related issues promptly and responsibly.
Last Updated: 14/02/24